Archive for July, 2011

Jeremy Moore has been appointed Director of Independent Living and the Office for Disability Issues (ODI). The ODI is a cross-government agency that will work with government departments, disabled people, and a wide range of external groups to make sure the needs of disabled people are fully represented.

At the announcement of his appointment Mr. Moore said:

I am committed to championing the rights of disabled people at every level and working towards disability equality across government. Disabled people should not only be able to live more independent lives, but should have the same choices and opportunities as everyone else.”


Jeremy Moore will be replacing Tim Cooper who is to become the Chief Executive Officer of the charity Advance, which specialises in helping to house those with learning disabilities or mental health issues.

Mr. Moore has a wealth of experience within the field not only being the Director of Disability issues but from 1989-1998 was CEO of WBHC a charitable organisation set up to provide housing for people with learning disabilities.

Given the challenging situation faced with all disadvantaged people both Jeremy Moore and Tim Cooper can only be considered assets and we wish them both well in their new endeavours in September.



David Healey


Project Support Officer







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BASE Conference 2011




The British Association for Supported Employment is holding its 2011 onference at the Millennium Stadium in Cardiff on 7-8 September. BASE represents providers of specialist employment support services. The onference features 4 keynote speakers and 29 workshops on a wide range of topics as well as our annual awards.

Further information is available at: CONFERENCE

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Fuel poverty on the rise with worse news imminent for most vulnerable


On the 14th July, the Department of Energy and Climate Change announced the latest statistics on fuel poverty. This is defined as when 10% or more of income is used on fuel and energy. The figures do not make comfortable reading. The broad conclusions are as follows:

  •   In 2009, there were 5.5 million fuel poor households in the United Kingdom, an increase of a million from the previous year; this is approximately 18.4% of the total number of households.



Photo courtesy of www.nea.org.uk

 Closer examination of the figures shows a much more serious trend:

  •  49.1% of those in fuel poverty are single people with 33.1% living in households with two persons,
  •  64.2% of those households that are fuel poor are classed as inactive. This includes the retired,
  •  26.3% of households that are fuel poor are working,
  •  9.5% of households are unemployed

 But there appears to be worse to come!


The fuel poverty figures only cover up to 2009. Therefore, it does not take into account the substantial increases in both oil and gas during 2010 and the first half of 2011. Given the present economic situation, where disposable income is decreasing, the situation can only get worse. For example, at the end of 2009 oil prices were starting to increase from around $75 a barrel rising to over $104 a barrel by 2010.


The indirect effect of high energy prices will also have a knock on effect on staple products like grain, food production and delivery costs. This could not have come at a worse time owing to the environmental factors like the fires and droughts in grain producing areas. The increase in bread and egg prices are a consequence of this. This could end the option ‘Eat or Heat ‘, as nether could be afforded.


Whilst the government appears to be taking some action on fuel poverty there must be questions on the effectiveness of these measures. Certainly there is some help available with for example the service the energy companies offer to the over 60’s, and the winter fuel payments. But this may not go far enough. Given the fact that over a quarter of those in fuel poverty are working and usually not entitled to direct help there should be extra help offered.


A practical example to help those most in need could be for example; to abolish the charges paid by means other than direct debits. What the energy companies and the government do not appear to understand is that given the dire financial situation and the fact that being overdrawn by a few pence can incur substantial charges people simply cannot afford this option and it discourages people from using this system of payment. One piece of welcome news announced by the government was that the OFT would be investigating the energy market in relation to concerns that a price cartel was being operated.


Whatever the outcome the future situation appears bleak. One final factor and perhaps the most worrying aspect of all is that according to economic experts the world is in recession and whilst in previous recessions oil prices have softened this time they appear to be doing the opposite.


Hypothermia causes approximately 30,000 deaths a year mainly affecting the very young, the ill and the old, are we to expect this number to increase and do we accept this as a result of either difficult decisions or market forces?


Finally the government should note the day they published the figures, 14th July Bastille Day in France, after all one of the causes of the French Revolution was caused by shortages of affordable staples like bread.


David Healey


Project Support Officer

The report HERE

 Press release: HERE



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Welfare to work
The Work Programme

The Government launched the Work Programme nationally in June 2011, ahead of schedule. The Work Programme is the biggest payment by results employment programme we have ever seen and along with the introduction of Universal Credit it is the focus of the Government’s drive to tackle long term unemployment.

The Committee’s report is supportive of most of the principles of the Work Programme but highlights some areas where the Committee have concerns.

Conclusions and recommendations

Read the governments response The Response

See the full select committee report The Full Report

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18 July 2011


ERSA calls for measures to increase the transparency and effectiveness of future Government procurement.


The Employment Related Services Association (ERSA), the trade body for the welfare to work industry, today welcomed the publication of the Government’s response to the Work and Pensions Select Committee Inquiry on Work Programme procurement, but released survey data showing that more could be done to increase the transparency and effectiveness of future Government procurement.


Speaking in response to the publication, ERSA chief executive Kirsty McHugh said ‘This is a useful exchange which places the Government’s commitment to evaluation and transparency of information firmly in the public arena.  ERSA’s membership has always backed the principles of the Work Programme, but our recent survey of ERSA members shows that the speed at which it was conducted has had a range of consequences that need to be taken into consideration by future Government procurement exercises.  In addition, it would be helpful for the Government to publish a statement of intent about future procurement intention to help increase confidence in the market’.


ERSA surveyed its members between 25 May and 16 June 2011 and received a 61% response rate. The survey results show that 71% believed that Government procurement timetables had been difficult and that 40% thought the procurement process allowed providers insufficient scope for introducing innovative ways of delivering welfare to work services.


In addition, there was a call from subcontractors for prime contractors to reduce the bureaucracy of their own procurement processes.  Some potential subcontractors had filled in over 100 Expression of Interest forms, which had presented a substantial opportunity cost to smaller organisations.


ERSA also called for greater transparency from Government on a range of other issues, including:


  1. The extent to which the Government is undertaking a DEL/AME switch.  The Government’s statement in the response to the Work and Pensions Committee report that benefit savings ‘will help pay providers for the results they achieve’ seems to indicate that a full DEL/AME model has not been implemented.  This has implications for the wider roll out of payment by results across the public sector;
  2. Any future adaptations of the payment model need to be undertaken only after close dialogue with the sector, particularly given previous concern among some ERSA members about how the financial model and performance criteria had been arrived at.   Similarly there needs to be close dialogue at an early stage regarding the introduction of the Universal Credit.  The definition of a job outcome payment under the new benefit system is a major concern and contractual variation will only be acceptable after extensive dialogue with the sector; and


  1. A lack of certainty about the interaction of the Work Capability Assessment and the Work Programme, particularly in instances where individual customers are referred to Work Programme providers when unable to work.



Notes to Editors


ERSA is the trade association for the welfare to work industry. Established in 2005, by the industry for the industy, it exists to help members achieve their shared goal – to help people achieve sustainable work.  ERSA’s membership ranges from large multinational corporations to small specialist charities. It represents about 85% of those organisations that have been awarded prime contracts under the Work Programme all Work Choice providers.


Press enquiries should be directed to Kirsty McHugh, Chief Executive, available on 07932 792 435 or Kirsty.mchugh@ersa.org.uk.








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Reform of Public Services: Good or Bad?


The long expected white paper on open public services has finally been published and reactions to it, as expected, have been very mixed. The paper sets out five main objectives:


  1. Choice – Increasing choice giving people direct control over services they use
  2. Decentralisation – Power over services to be held more locally. Community budgets to be introduced in 50 more local authorities
  3. Diversity – Opening public services to new providers in voluntary, public and private sectors. Instead of having to justify competition, Cameron said, the new default will be to justify a monopoly on service provision
  4. Fairness – Measures include a new people premium to be introduced to help disadvantaged children into the best schools and community organizers to work in the worst areas
  5. Accountability – Payment by Results a big lever in achieving better accountability, as will greater transparency


The National Council for Voluntary Organisations (NCVO) issued a welcoming response to the White Paper from Chief Executive Sir Stuart Etherington:

“This paper is a useful start in looking at the tasks ahead. We want to see a smart, effective and innovative commissioning system which values what all sectors can bring to the table and has the interests of service users and communities at its heart. There needs to be a major overhaul of commissioning to ensure a level playing field for all providers.”


NCVO has previously maintained the notion that the voluntary sector should not have an automatic right to deliver publicly funded projects but has always advocated that where it is practical, given the skill base experience and intimate knowledge of the disadvantaged, the voluntary sector should step in.  The NCVO points out that one of the major obstacles currently barring this was funding.  If properly resourced, specialised organisations dealing with for example drugs, ex-offenders, and poverty could make a positive contribution. An example could be given in the much heralded Work Programme were many providers are using a triage system to indentify the  needs of each individual, identifying any barriers , and the voluntary sector  could provide effective solutions in this situation.

Whilst the objectives have been well received, as with all Government White Papers the ‘devil is in the detail’.  Trade Unions have been critical of the proposals. The General Secretary of the Public and Commercial Services Union, Mark Serwotka announced on Monday:

“This has nothing to do with people power; it’s about handing more of our public services over to private companies so they can make massive profits at taxpayers’ expense.

“The government can not be trusted to act in the wider public interest and it can not be trusted with the welfare state. People will see through these plans and the deliberately misleading use of words like ‘fairness’ and ‘balance’ to cushion the blow.”

What appears obvious is that for this experiment to be given chance to work it must be sufficiently resourced.


David Healey

Project Support Officer

Websites:  Cabinet Office, the Guardian, NCVO, PCS






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